Accenture Report Reveals Struggle to Find a Technology Partner3 min read

Accenture Digital recently published a report Growing the Digital Business: Accenture Mobility Research 2015 which has uncovered empirical evidence that deep and broad penetration of digital technologies in businesses and economies—what we call “digital density”—leads to quantifiable improvements in productivity that can accelerate competitiveness and economic growth.

The report is based on a combination of online and telephone interviews, conducted in December 2014 and January 2015, with 1,925 senior decision-makers for digital strategy and technologies. Participating companies represented 15 countries and nine industries, and more than 85 percent had revenues greater than $1 billion. From the 1,925 Executives interviews, they all cited a variety of challenges that are slowing digital adoption. Security concerns were the most prevalent, cited by more than half of the survey’s respondents as one of the most important challenges in digital technology implementations, and by one-quarter as the biggest challenge faced overall. The second-greatest challenge was the ability to keep pace with digital advancements. Other notable challenges include finding the right technology partners, exploiting digital’s potential, having sufficient resources to support digital deployments, and internal technical integration issues.


While executives reported having made some progress in adopting digital technologies, they acknowledged that more work remains to address a variety of challenges that could be preventing faster uptake as 80 percent said they have one, holistic strategy for moving toward becoming a digital business, most organisations don’t yet have a centralised team that fully drives and owns the strategy as well as the budgeting and implementation of digital technologies.


As research shows, executives roundly recognize the promise of digital technologies and companies have made some progress in adopting them for themselves and for their end users.


After analysing this report in-house, we found that majority of the concerns relate to those of small to medium size businesses and are usually there because they do not have their own in-house IT team. Lanmark adds value to organisations by acting as their outsourced IT department, through supporting your current IT infrastructure, continuously sharing the latest technologies that are in the market and managing all client concerns. It is true, often finding the right technology partner is hard – most technology partners are advertising the same things i.e. 24×7 support, proactive monitoring and unlimited remote support, some technology partners are reactive and only aligned to certain industries, many are even aligned to certain vendors meaning that are not always able to offering the best solution but instead give you an alternative.

It is true, often finding the right technology partner is hard! Most technology partners are advertising the same things be it 24×7 support, proactive monitoring or unlimited remote support. Some technology partners are reactive and only aligned to certain industries, many are even aligned to certain vendors, meaning they are not always able to offer the best solution but instead give you a lesser alternative.

With this in mind, have a look at our 18 Steps to Choosing your IT Support Partner or call us to see how we can continue to build upon your current IT infrastructure and support your organisation