Posts Tagged ‘IT Support’

Unbelievably True Tech Support Stories

We all know the joke about tech support sitting in an office all day telling people to ‘turn it off then turn it back on again’ right? Whereas that may portray a humorous image in our minds, the facts of reality are often even more funny as we take a look at some of the…

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How To Avoid Ransomware Attacks – Quick Wins

Ransomware attacks a user

Following recent Ransomware attacks, giving yourself and your organisation a head start in protecting yourself from these attacks has never been more important. A Ransomware attack is nasty and for those not quite au fait with what happens, it is when an external agency hijacks a device and the data within and will not release…

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Migrating to the Cloud is Fascinating! And Here’s Why

Lanmark Cloud Services

Whether we like it or not Cloud Services are everywhere, even when we look in the sky we are firmly reminded that even a nimbus pails into insignificance when compared to the Cloud Computing sector multi-billion dollar value. In fact, experts predict that by 2020, Cloud computing will have surpassed the $270 billion mark proving…

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Office 365 is Evolving! Are You?

Migrating to the cloud is no new thing but there are however a number of factors to consider when adopting the Cloud particularly Office 365. Office 365 has many perks as it acts as an umbrella of Microsoft’s hosted services and includes Office Suite Application, One Note and Skype for business. But Why Go to…

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The Cloud, Is it Really all that?

The Cloud is a topic that can often breed a few yawns from those not in the know, that is probably because it is seen as a Tech buzz-word, a word that is bandied about by IT professionals to bamboozle those of us less tech minded. However, that is perhaps a little harsh as the…

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The Trials and Tribulations of Cloud Adoption

Cloud Adoption

There can be no denying that Cloud Adoption is a major player in the growth and future success of many organisations. Despite this, there are still many who view Cloud adoption as a headache and are put off by what they perceive to be the many trials and tribulations associated with the move. However, according…

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How Lanmark Stays Connected

In a 2014 survey by the Customer Contact Council, more than 75,000 customers were surveyed about their phone, chat, and email interactions with customer service representatives. The study found that the single most important factor in increasing customer loyalty and satisfaction is by reducing the amount of work the customer has to do to get…

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